Article four myths related to guest feedback

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In the article Four Myths Related to Guest Feedback, which myth is the ONE that you most likely BELIEVE even though it has been proven false by research? Why is this one so DIFFICULT for you to believe as a myth?

Many of you work in retail, tourism, guest service, or other hospitality type roles and we often become somewhat jaded based upon our personal experiences with guests/customers. Is this part of why you may feel this way?

Reference no: EM131744208

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