Are there other ways to motivate good customer service

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Reference no: EM131635726

The sales manager gets one too many complaints about pushy salespeople, poor follow-up after the sale, and a lack of customer care and wonders if the compensation plan is to blame. What can a manager do with compensation to promote greater customer service? Are there other ways to motivate good customer service? The customer is “Always” right! Is this a true statement? Why or why not?

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Reference no: EM131635726

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