Are there any potential switching costs for customers

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1. You are the owner of a small business. Would you incorporate long-term incentive plans into your compensation management strategy? Why or why not? If so, which types would you consider? Why?

2. Are there any potential switching costs for customers in the steel market? What are a couple of them?

3. In a SWOT, how do internal factors (strengths, weaknesses) differ from external ones (opportunities, threats)? Provide examples of when a firm's strength might simultaneously be a weakness. Remember that a SWOT is only one kind of tool. What are some of its limitations in diagnosing the situation of a firm?

Reference no: EM132260656

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