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Are emojis appropriate in business communication

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Reference no: EM133174834

Are emojis appropriate in business communication? Professionals disagree. Current research suggests that "emojis can help in clarifying the tone of the conversation and make it interesting but excessive and inappropriate use of it can bring a negative impact on the conversation" (DigitalInn, 2019). Therefore, employees should be aware that using emojis in professional communication can be controversial.

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Reference no: EM133174834

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