Reference no: EM133136083

The Scenario:

Sun Pool Accessories manufactures swimming pool equipment, including pumps, diving boards, slides, and ladders. The company employs 120 people who are represented by a union. The collective agreement between the employer and the union expired on May 30, 2010. After negotiations did not lead to a renewal of the collective agreement, the union started a legal strike on July 30, 2010. The parties signed a protocol that provided that the union could delay management vehicles entering or leaving the company property for up to 30 minutes. The picket line established by the union prevented transport trucks from bringing in supplies and taking away finished products. Non-union employees were delayed by the picket line for hours when they entered or left the premises. Several customers of the company who were advised that there would be a delay in delivery advised the company that they were cancelling their orders. The meeting between the employer and the union did not end well. They decided to take the issue to an arbitrator.

Enact the conversation between the union representative and the employer, the non-union employees and the employer, the customers and the management. Also the arbitration process to bring out a solution.