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Applying Balanced Scorecard
In many cases, managers end up in trouble as they direct their focus exclusively on cost savings. Cost cutting is always emphasized, but other impacts, such as decreased quality, can be overlooked. These overlooked impacts can have a significant effect on the revenue and profitability of an organization. The balanced scorecard is a measure to assure that management is not exclusively driven by cost, but balanced with other measures that also can significantly influence the performance of an organization.
Research balanced scorecard and its application.
Select a service industry organization of your choice. Complete the following for the selected organization:
Write your initial response in 200-400 words.
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Briefly identify the major problems facing the manager/key person. Identify and link the symptoms and root causes of the problems.
Research the corporation on its own Website, the public filings on the Securities and Exchange Commission EDGAR database (http://www.sec.gov/edgar.shtml), in the University's online databases, and any other sources you can find. The annual report ..
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A) What are the main differences between facility layout for manufacturing and for retail service establishments?
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