Apply the active listening technique that scott would have

Reference no: EM133638960

Situation:

Melissa and Scott were sitting on the couch in the living room. Scott was watching a hockey game and Melissa was scrolling through social media. Melissa asked Scott, "Would it be OK if my sister and her son came to visit next weekend?" Scott said, "uh-huh" with his eyes glued to the TV. "We can all go to the festival on Sunday if the weather is nice," Melissa added. "Sure," replied Scott. The next Sunday morning, little Timmy runs through the front door screaming, "I'm here!" to Scott's surprise. Melissa is mad at Scott for reacting surprised and Scott is mad because of the surprise and goes into the living room to watch the ballgame. Timmy and his Mom look at Melissa confused.

Extra Credit: Apply the Active Listening Technique that Scott would have used within the initial conversation if he was an Active Listener.

Reference no: EM133638960

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