Reference no: EM132299510
1. People who successfully apply emotional intelligence create win–win relationships and outcomes for themselves and others.
True or False
2. Marina is being considered for a promotion as she has strong emotional intelligence. Having high levels of emotional intelligence implies that Marina never expresses her emotions.
True or False
3. Understanding the levels of emotional intelligence is essential for self-awareness.
True or False
4. Stress caused by organizational problems is easier to manage, as the factors causing the stress are usually under the organizational control.
True or False
5. Stress does not come from an event, but from how we respond to the event.
True or False
6. Fear of failure can be overcome by looking for the "why" and finding a solution.
True or False
8. ________ refers to efforts taken to change perceptions and behavior when external and internal demands exceed personal resources.
A. Fear management
B. Stress management
C. Time management
D. Work management
10. Emily's co-workers see her as an effective time manager because she
A. is able to fill every minute of her day with work.
B. constantly runs from one high priority task to another.
C. is able to get things done on time and within the available budget.
D. always works hard without any slack in spite of occasional burnouts.
11. According to the time management matrix, which of the following tasks belongs to quadrant 1?
A. Writing a report due in one hour
B. Preparing for an upcoming event
C. Worrying or being angry
D. Answering the telephone