Apply communication techniques appropriate to the audience

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Reference no: EM133852461

Manage Ip, Ethics and Privacy in ICT Environment

ASSESSMENT

NICON Software Pt. Ltd is a software development company that has been in business for the last 20 years. The company employs 25 staff members and is a member of the Australian Computer Society (ACS).

The organisational structure is as given below:

You are hired as the Compliance Manager of the organisation. Your major roles and responsibilities in the organisation are to:
Conduct internal audits of the copyright, ethics and privacy issues in the organisation.
Check compliance with the legislation and standards related to copyright, professional conduct and privacy applicable to the organisation.
Identify key issues related to compliance and conduct further investigations.
Ensure confidentiality and integrity of the information have always been an issue.
Update the policies and procedures to meet the changes in legislation and regulations.
Review and develop a code of ethics and monitor the workplace to ensure the code of ethics is appropriate and being applied.
Ensure that the project team adhere to the policies and procedures.

The code of conduct and ethics currently in use are as follow:

You analysed the copyright, ethics and privacy policies and procedures of the organisation. The root cause identified was that the policies and procedures were outdated with the legislations. The reason is that the business has changed its directions and those policies and procedures do not comply with the current legislation.

Based on the root cause identified, you conducted a meeting with the Project Manager, CEO and COO of the organisation. The outcomes of the meeting are as follow:
The outdated policies and procedures are not to be further used at the organisation.
New copyright, ethics and privacy policies and procedures are to be developed.
Special consideration is to be given to the issues identified.
The newly developed policies and procedures must address the copyright, ethics and privacy issues.

Part - 1
As discussed in the meeting, you are required to develop and implement copyright, ethics and privacy policies and procedures that addressed the issues identified during the internal audit. After the preparation of the policies and procedures, you must obtain signoff from the Project Manager (your trainer/assessor).

Key requirements and template to develop policies and procedures are as follow:

Key requirements for copyright:
Conduct research, analyse current Australian copyright law and standards and prepare a copyright policy and procedure that address the issues identified in the audit conducted.
Develop a copyright checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian copyright law.

Key requirements for ethics:
Conduct research, analyse ACS code of ethics and compare them with the organisational and ICT specific policy and procedures and update them to address the issues.
Develop a Code of ethics checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian legislation.
Establish a review and grievance procedure to enable confidential reporting of ethical issues.

Key requirements for privacy:
Conduct research, analyse current Australian privacy law and standards and prepare a privacy policy and procedure that address the issues identified in the audit conducted. Book assignment help service now!
Develop a privacy checklist that is to be used in the organisation to make sure they adhere to the requirements of the current Australian privacy act.
Ensure continued confidentiality and proprietary rights of stakeholders' interests.
Determine and ensure the integrity, confidentiality, security, and availability of information as required by the organisational policy.

Part - 2
The copyright, ethics and privacy policies and procedures have been signed off by the Project Manager. The management wants to ensure that the staff members and the concerned stakeholders are aware of the latest and updated copyright, ethics and privacy policies and procedures (prepared in part A of the assessment task).
The information related to these policies and procedures is to be communicated in a team meeting. The participants of the meeting will include staff members and the concerned stakeholders including the Project team leader, IT Manager, Sales Manager and Accounts Manager.
Before the meeting, you are required to:
Prepare a meeting agenda and distribute it at least 2 days before the scheduled meeting. Use the provided template for Meeting Agenda and minutes of the Meeting. You are required to email the agenda along to the stakeholders. The email addresses will be provided to you by the trainer/assessor.
Prepare a presentation (10-15 slides). The presentation must include the following:
Australian copyright law
Organisational copyright requirements (policies and procedures related to
Copyright checklist
ACS code of ethics
Ethical requirements
Code of ethics checklist
Grievance procedure to enable confidential reporting of ethical issues.
Key requirements based on privacy act.
Privacy policy and procedures.
Privacy checklist.
Tips to maintain integrity, confidentiality, security and availability of information.

During the meeting:
Deliver the presentation.
Ask for feedback.
Check the stakeholder's understanding of the application of the code of ethics, copyright law and privacy law.
Apply communication techniques appropriate to the audience and environment.
Use effective listening and open questioning techniques.

Reference no: EM133852461

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