Reference no: EM132253765 , Length: 8 pages

PROJECT: BUSINESS MANAGEMENT

ASSIGNMENT QUESTION

TASK

Choose a fast food restaurant of your choice. Engage with the management and staff of the restaurant and find out the following information:

1. The levels of management operative within the restaurant and the tasks they perform.
2. The restaurant's market/task environment and its impact on the restaurant.
3. The restaurant's macro environment and its impact on the restaurant.
4. The primary and secondary value activities within the restaurant.
5. The management theory (theories) embraced by the restaurant. (Do not just state the theory or theories identified. Explain how this is demonstrated in the organisation)
6. The leadership theory (theories) demonstrated in the restaurant. (Do not just state the theory or theories identified. Explain how this is demonstrated in the organisation)
7. Challenges faced by the restaurant's management team and provide suggestions on how the identified challenges can be dealt with.
On completing your findings, write a project report detailing the specified information.

PROJECT 2: END-USER COMPUTING

QUESTION 1: MS Word (20)
1.1. Open MS Word and type the text below, exactly as it is and perform the tasks set below:

E-Health
The National Department of Health, the Medical Research Council (MRC) and the National Health Information Systems Committee on South Africa (NHIS/SA) has developed the e-Health Strategy for South Africa. This strategy is aligned with the World Health Organisation's (WHO) definitions and targets for e-health, which seek to use ICTs to treat patients, pursue research, educate students, track diseases and monitor public health. The e-Health Strategy covers the following:

E-health services
1. Electronic health records	5. Virtual health care
2.Computerised registration of death or births	6. Health research.
3. Electronic access to health knowledge	7. e-Prescribing
4. Telemedicine	8. Healthcare information systems

The National e-Health Strategy Toolkit published in 2012 by the World Health Organisation (WHO) and the International Telecommunication Union (ITU) provides a practical guide for governments for the development of an e-Health action plan.

1.2. Set all the text in the document and change the font to Arial, and font size 12.
1.3. Set line spacing in the document to 1.5.
1.4. Insert a header entitled "E-health".
1.5. Insert footer with your name, surname and student number.
1.6. Insert a watermark with the term "e-health".
1.7. Auto fit table contents.
1.8. Save the document as WordAssign.

QUESTION 2: MS Excel
2.1. Type the following spreadsheet, and format it to look like the sample attached.
2,2. Using an appropriate formula, calculate the student Average.
2.3. Using an appropriate formula, count the number of empty cells in columns B, C and D.
2.4. Using an appropriate formula, count the number of cells with content in columns B, C and D.
2.5. Using an appropriate function find the minimum assignment/exam mark per column.
2.6. Using an appropriate function find the maximum assignment/exam mark per column.

QUESTION 3: MS PowerPoint
3.1. Using MS PowerPoint create the presentation below:
Slide 1: Title "Software Licenses"
Slide 2: Introduction
Slide 3: Include a definition of Software License
Slide 4: Types of Software licenses
Slide 5: Conclusion

QUESTION 4: FILE COMPRESSION
It is possible to reduce the size of some files so that they take up less space on the computer or so they can be transferred across the network more efficiently.

For this assignment, you are required to firstly create a folder labelled with your student number. Save a pdf version of Section A (Question 1 and Question 2) and for each application a separate document for Question 3(Word document), Question 4 (Excel Document) and Question 5 (PowerPoint document) inside the folder. Compress the saved files of the folder into a zipped folder. This compressed folder must now be sent as an attachment with your assignment on MyMancosa.

PROJECT 3B: BUSINESS MANAGEMENT

FINAL PROJECT

International Business Intelligence

"The world has become a global village" is a statement that is resonating more and truer, notably in the economic and business world. As such, business, of all sizes, are becoming more reliant on cross-border ventures as means of maintaining their growth.

Stepping outside ones' own home base and expanding in the global market, is indeed a task full of potential rewards for growth. Nevertheless, it is a task that also requires substantial focus and attention from the management teams in order to avoid obstacles, manage risks and formulate and execute the right internationalisation strategy.

As John Kenneth Galbraith pointed out, "Organising a company to do business internationally remains one of the most complex managerial responsibilities: choices must be made, challenges must be met and mind-sets must be transformed."

At BDO, we have developed a recognised expertise in supporting our clients on as their aim to grow their business cross borders. Our IBI service line team works accompanies the management in covering al aspect of this approach, covering the main stages of:

a. International Growth Planning

As growth plans are formulated, considering entry into a cross border market forms a key section of such approaches. Our team will support the management in formulating such strategies and would cover various stages of this expansion, including among others:

• Identifying the expansion markets targeted by reviewing the target client segment size, consumer behaviour and other factors
• Analysing markets entry risks (administrative, legal, commercial, financial, competitive and others) and formulating targeted mitigation strategies to address the relevant risks identified
• Assessment of the timing of entry into the target market accounting for various market and regulatory considerations

b. Organisational Structuring and Preparation for Cross Border Expansion

Once the internationalisation strategy is planned and formulated, a number of structural considerations need to be addressed in order to ensure the right organisational platform is in place to support the execution. International operations would usually require their own structures and organisational issues to adhere to local regulations. The smooth integration and interfacing of these structures with the parent company set up would be a key aspect in the overall company extension and culture. Our team will support the management in addressing such organisational considerations, including among others:

- Operational set up among the parent company and the overseas operation
- Financial implications and impact of the overseas operations on the parent company financial positioning and financial support requirements
• Human resources selection and structure set up to allow for the parent company culture and identity to be maintained and built up further.

c. Execution Support in internationalisation strategies

Upon formulating internationalisation strategies (or in response to specific execution support requests), our team of experts acts jointly with the company management to approach the execution of such plans. The support services include among others:
• Approaching service providers in the target market to help with incorporation and related corporate actions
• Strategically advising the management on their negotiations with local venture partners, suppliers and business related stakeholders
• Ongoing market insights and introductions to commercial growth opportunities as per the identified strategy

PROJECT TASK:
In light of the extract, your organisation is contemplating going in to international business within the next two years as well as strengthen the local market competitive advantage. To attain this strategic goals, your organisation require strong leadership, resources, teamwork and motivated employees. As one of the senior managers you are requested by the Executive team of your organisation to develop a report on the preparedness of your organisation to achieve these goals.

The report should cover the application of relevant theoretical frameworks and must address the following key areas:

1. Current position of the organisation: Provide an outline of goals and the philosophy of the organisation. Present the current target market and performance of the organisation.

2. Analysis of the business environment: Effectively assess the Micro-Environment, Market / Task environment and Macro-Environment of your organisation.

3. Roles and skills of managers: To discuss the overlapping roles of managers and the skills required of them in order to take the organisation. The management style of the management team and its relevance to the achievement of the organisational goals.

4. Human Resources: An assessment of the organisations human resources in terms of skills, motivation and retention.

5. Change Management: Ways in which management can react to the changing business environment. Discuss the inter-related approaches which the organisation can adopt in reacting to the environment.

6. Organisation Design: The fundamental principles underlying organisation design should be discussed. Evaluate the organisational structure of the organisation and its suitability for the growth and expansion of the organisation.

7. Recommendations: Present possible recommendations and critical success factors that the organisation should implement to achieve the desired goals.

Format:
1. Title page
2. Table of Contents
3. Current position of the organisation
4. Analysis of the business environment
5. Roles and skills of managers
6. Human Resources
7. Change Management
8. Organisation Design
9. Recommendations
10. Conclusion
11. References

PROJECT 4: INTRODUCTION TO INFORMATION SYSTEMS

QUESTION 1
State whether each of the following are true or false. Write the number of the question and the answer, e.g. 1.11. True
1.1 A TPS uses simple procedures to record and store day-to-day transactions.
1.2 Contemporary information systems are interfacing with customers and suppliers using electronic commerce technology, CRM, and SCM over the Internet.
1.3 Processes represent the data acquired from an information system.
1.4 All stakeholders of an information system share the same perspective of the system.
1.5 An executive information system (EIS) is a highly interactive IT system that allows you to first view highly
summarized information and then choose how you would like to see greater detail, which may alert you to potential problems or opportunities.
1.6 The CIO is responsible for overseeing an organization's information resource.
1.7 ESS/ EIS is normally developed to assist the operation level decision making.
1.8 Software quality assurance lays considerable stress on getting the design right prior to coding.
1.9 EDI allows computer-to-computer exchange of standardized documents between two organizations and lowers transaction costs.
1.10 Information systems must interface effectively and efficiently with other information systems, both within the business and increasingly with other businesses' information systems.

QUESTION 2
Differentiate between the following terms:
2.1 System Testing and System Development
2.2 Structured Query Language (SQL) and transaction processing systems (TPS)
2.3 Legacy system and Knowledge management systems
2.4 Internet service provider (ISP and Voice over Internet Protocol (VolP)
2.5 Hacker and Graphical user interface (GUI)

QUESTION 3
3.1 Discuss the main components of a computer system from a hardware perspective.
3.2 Software exists as programmes that are developed by computer programmers. Discuss system software, application software and general purpose software providing examples of each.

QUESTION 4

4.1 There are many significant threats to the security of E-business and E-commerce. Business managers and professionals alike are responsible for the security, quality, and performance of the business systems in their business units. Discuss the following security measures: Firewalls, Encryption, Biometric Controls, and Disaster Recovery.

4.2 The information services department typically takes steps to prevent equipment failure and to minimise its detrimental effects. List two such steps.

Attachment:- Assignment Projects.rar