Reference no: EM133714690 , Length: word count:3300

Business Process Modelling

Learning Outcome 1: Analyse the role of information technology in Business Process Mapping.
Learning Outcome 2: Demonstrate capability in the application of a process mapping tool.
Learning Outcome 3: Create and communicate recommendations for business process improvement.

Assessment Description

In this project, students will work in a team of 3-4 members and choose an organisation for their project and will create a BPM implementation strategy and implementation plan for the organisation. There are many new start-ups forming daily and most of these startups are disrupting their industries through the adoption of new technology. There are clear examples of how the transportation service industry has been disrupted by the likes of Uber Ola and DiDi. Uber disrupted the traditional taxi firms where people would often have to wait in long queues before they could get a ride. Nowadays with the use of a mobile app, anyone could arrange for an uber pickup, and they can monitor at real-time the exact location of their Uber vehicle without the anxiety and worries of uncertainty associated with waiting for a traditional taxi. The process is a lot more transparent, efficient and the data is available at real-time. By streamline the business process of traditional cabs Uber has managed to disrupt this huge sector globally.

There are many other examples of companies such as Uber that have leveraged technology to disrupt different sectors or markets. Within your groups, pick an organisation that has disrupted or in the process of disrupting a particular business sector or industry. You should answer the following questions providing the relevant supporting information:
Introduce and provide reasonable background information of the company and the sector in which the operate?
Analyse and describe the current AS-IS business processes.
Map the current business processes using the relevant BPMNs.
Critically evaluate the changes that will occur with the inclusion of the new technology and how it will impact on the existing business processes.
Demonstrate your understanding of BPM by designing and developing a process mapping that will capture the new business processes.
Highlight the potential positive and negative impacts of the technological changes to the business.
Provide any recommendations on the new improved business processes and any mitigation strategies to address the negative impacts of the proposed solutions.

Process, structure and content:
The process of the project is the development of a project integrated final report and presentation. The presentation is due in week 11 and the report is due in week 10. The presentation should be an overview of the key points covered in the report. Students should envision themselves presenting the findings of their report to Executives within their organisation. The presentation should be 10 minutes long with 5 minutes of Q& A at the end of presentation. Guidance is available from your lecturer and from whom you must seek approval for the organisation that you have chosen.

The structure of the project is a 2500-word report, the contents of which are detailed below. It is the report that requires submitting as the finished piece of work and this will be marked based on the rubric provided on page 5. Ad hoc work in whatever form will not be marked if submitted.
The word count is 2500 words. This is subject to plus or minus 10%. The word count does not include the executive summary, the table of contents, the list of references or any appendices. However, please note that appendices should be used for supplementary information only: they will NOT be considered for marking.

The report content will comprise of the following sections:

Title page: this must contain the title of the report and your names, unit name, unit number and date of submission.
Table of contents (TOC): ideally, but not necessarily, constructed using the hyperlink functions in Word. Lists of figures and tables are not required.
Executive summary: an executive summary provides an overview of the ENTIRE report. It is NOT an introduction section. It is NOT a background section. The purpose of an executive summary is to provide an understanding of the document without having to read the complete report. Ideally, half to one page in length (but no longer), the executive summary will contain a summary sentence or two on each section of the report. Do not use headings or titles in the executive summary; it should be written in essay narrative format and read seamlessly.
Introduction: the introduction informs the reader of the aims and methods applied in the project. It also defines the scope of the project (what is included and what is not). Whilst it may mention the chosen organisation by name, the introduction DOES NOT talk in detail about the chosen organisation or its industry.
Background: a background informs that reader of the context to the project. Here the organisation and its industry are described. Information about the past performance is presented along with any notes about major milestones. It is easy to ‘go overboard' with this section and consume much word count; one page is all that's needed to set the scene for the project.
Moreover, in this and other sections, too many students often over-rely on company websites. Most times, these websites present an organisation's promotions (advertising) or opinions masquerading as facts. Because of the convenience and profusion of this type of information, it is too easy for students to ignore the authoritative sources of data that can be reached through AIH library databases: however, the use of AIH library databases is the way to higher marks!
Methodology: This section highlights the methodologies applied on the given dataset. You need to clearly state a reason as to why they used that technique and provide supporting references especially if the technique is relevant for that particular industry.
Results: In this section, students will provide the results of their analyses. The results need to be provided in a logical sequence to ensure that the document is coherent and well synthesized. The results need to clearly show the application of the techniques covered in this unit and that the relevant assumptions in terms of the data have been given due considerations.
Key Findings: The findings of the analyses will be explained in this section. You are expected to be elaborate and provide an in-depth explanation of the results and why they support or don't support the results of the analyses. You need to provide the necessary reference to support any claims to ensure that the findings are supported by others in that field. You need to include the dashboard from their analyses as it provides an overview of the information given in the dataset.
Recommendations: The recommendation highlights any key findings from the analyses that would help the business and organisation address areas that can be improved based on the findings. Recommendation sections are usually concise and provide practical advice to an organisation on areas that needs to be addressed.
Conclusions: Through logical reasoning, this section should summarise how the project objectives have been achieved using appropriate business analytics tools and techniques.
List of references: this should be formatted in Harvard style.

Research expectation:
The submission needs to be supported with information by credible sources.
Credible sources should be varied and include, but not limited to, the Textbook, Government reports, Industry reports, Newspaper articles, Books, and Journal articles.

Use the EBSCO Databases accessed through the Library and Learning Support page on Moodle to find journal articles, case studies and more to help you prepare your assessment. Speak with the library assistants or email if you require further assistance.Assessment Report and Presentation

- Students will work in a team of 3-4 members and choose an organisation for their project and will create a BPM implementation strategy and implementation plan for the organisation.

- Students must use a BPMN tool (LucidChart/Signavio) and create a TO-BE recommendation model for the report. Must use AND, XOR gateways, lanes and pools, and correct connections with relevant icons to build TO-BE model (a proposed recommendation model by rectifying/upgrading AS-IS model in A2 Part B).