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Class discussion question:
Have you ever had difficulty accepting an apology from an individual or organization? If so, why? Did you question whether the other party was truly sorry or perhaps was apologizing only to deflect attention from a mistake? What can you learn from this that you can apply to your communication efforts when you need to make an apology on the job?
Should a company ever counterattack when its reputation is being challenged online? For example, should a company try to undermine the credibility of people who are complaining about it in social media? Why or why not?
Describe the contact information and various communication methods that are available to a customer who needs to contact a representative, inquire about a product, or make a purchase.
Do you think Social Security coverage should be voluntary? Explain with at least 300 words.e-text Martocchio, J. (2013). Employee Benefits. [VitalSource Bookshe
What are the reasons for international businesses to have a contingency plan and what are the characteristics of a typical contingency plan?
Select one of the following tools: the nine steps in Ackerman and Anderson's roadmap for change
Identify and examine as many practical issues, advantages and disadvantages that may be associated with each of the following activities:
Your community may be a small town or a large city, or a county if you live in a rural area. Components to consider for coverage of your topic include:
Proctor & Gamble's Pert Plus: Is it a Pan European Product?
Consider the following hypothetical bank's balance sheet (only this partial view is needed to answer questions 1 to 5). The reserve requirement is 25 percent.
Provide an overview of the organization's history and purpose. Discuss the organization's financial and performance fluctuation.
Assume the population standard deviation is 4.9 ounces. Based on this, construct a 90% confidence interval for the true population mean watermelon weight.
Consumer confidence is dropping, the economy is contracting. Unemployment looks like it will hit 15% next year. What do you advise and why?
Examine the following snapshot of a transaction log. After the failure, during automatic recovery, Transaction T4:
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