Anxious to improve his establishment performance

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Once upon a time there was a manager of a large hotel, anxious to improve his establishment's performance. He had his staff compile various statistics. The table of figures (1) remained on his desk for a number of days. Then one day his assistant presented him with a graphic (2) constructed from the data table. After a few moments' attention, the manager summoned his staff, and with them - defined a new price structure, - modified the services offered to the guests, - reorganized supplies, - and modified his promotion campaign. Then he rounded off the day with a visit to the mayor of the city, whose duties included the scheduling of conventions. The results of his efforts assured him of rapid promotion. data measurement.

Reference no: EM133672341

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