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Anticipate customer preferences

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Reference no: EM133138347

Your task is to write the answers to each of the following questions.

Answers should exceed 50 words but no more than 100 words for each question:

-Outline the principles and benefits of enhanced customer service experiences and positive communication.

-What are the techniques used to anticipate customer preferences, needs and expectations?

-Discuss conflict resolution techniques.

-What methods can be used to enhance service delivery in response to staff and customer feedback?

Reference no: EM133138347

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