Ansoff strategic opportunity matrix

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Question 1.

Sanghita is preparing a SWOT analvsis for the bookstore and wants to include this information: "Bookstore owner Sanghita has 10 years of experience working in bookstores". In which section of a SWOT Brid should that information be placed (in Strengths, Weaknesses, Opportunities or Threats)?

Question 2.

To record her ideas about how to increase sales, Sanghita decides to use Ansoff's strategic opportunity matrix. Describe an idea that would fit in the Market Penetration section of the matrix. Please use no more than 3 bullet points for your answer. 1 mark for idea that demonstrates correct understanding of Market Penetration. No marks for recommending a frequent user loyalty card (like the Starbuck's example).

Question 3.

The bookstore has many repeat customers. Sanghita believes that this is because she works hard to learn her customers' names and the types of books each customer likes to read. Which type of competitive advantage is Sanghita describing?

Question 4.

Sanghita has completed the first steps of implementing the marketing plan for the bookstore and wants to conduct a marketing audit. Based on the characteristics of a marketing audit, do you believe that Sanghita should be the person to complete the marketing audit?

Reference no: EM133247497

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