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Analyzing a bad-news message delivered to you

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Analyzing a Bad-News Message Delivered to You (LO 11.3, LO 11.6)

Describe a bad-news message you received in the workplace or at school. Evaluate the message in the following ways:

  1. Was the bad news delivered in a timely manner? Do you think it was delivered too directly? Too indirectly? Explain.
  2. Was there a buffer? Was there an attempt to soften the blow? Explain.
  3. Were you told of or did you discuss immediate impacts?
  4. Was the tone appropriate?
  5. Was the delivery of bad news to you FAIR?
  6. Overall, what three changes would have made the delivery of the bad news more effective?

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Reference no: EM132835176

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