Reference no: EM132777681
Company X Cultural
Scenario
You are a consultant who regularly works with organizations to conduct evaluations of their organizational culture. Company X is a thriving business that is constantly looking to grow and improve. Leadership at Company X recognizes the importance of assessing their corporate culture as it relates to the company's performance and effectiveness.
You have been contacted by Company X to perform an assessment of Company X's culture. The company is expecting you to provide insight on which aspects of the culture need improvement and the culture's impact on organizational effectiveness and performance.
You will perform an evaluation of the company's organizational culture and provide recommendations that leadership can act on. Company X's human resources (HR) manager has provided you with assessment data collected from an employee engagement survey and an annual productivity report.
It is your responsibility to evaluate and summarize the assessment data to provide insight on the aspects of culture and its importance related to the organization's effectiveness and employee performance. You will present this to several stakeholders. Your summary will be a valuable tool for the HR manager to evaluate and support the culture in the future.
Directions
Evaluation: The culture of an organization is unique and has a strong influence on the people and performance of the organization. To be truly successful, an organization must effectively establish and communicate the culture. Summarize the state of Company X's organizational culture to share with stakeholders, including the HR manager. In your summary, you should address the following using the Cultural Assessment Data to support your evaluation:
• Describe the company's culture in detail. Consider one or more of the following to inform your response:
o Shared assumptions, values, and beliefs among members of the organization
o The type of culture and subcultures that exist within the organization.
o Areas of agreement or disagreement among employees on their perspective of the organizational culture
• Explain the strengths and weaknesses of the organizational culture.
• Identify the aspects that support (or hinder) the company's effectiveness and performance.
Recommendations: Using the conclusions from your evaluation, create recommendations for Company X's HR manager to move forward with assessing the culture in the future. In your recommendations, you should address the following:
• Describe in detail the best practices to effectively administer a cultural assessment. Consider strategies the new HR manager can use to mitigate potential biases in the data.
• Recommend effective strategies to improve culture within the organization. Consider one or more of the following to inform your response:
o The roles of management and leadership in regard to supporting the organizational culture.
o How the company should effectively demonstrate or communicate cultural improvements to their employees.
o How your evaluation and recommended strategies will affect the organization's effectiveness and performance.
Assessment Data
Employee Engagement Survey
At the end of the year, 363 employees were asked to respond to the annual employee engagement survey. From the 363 surveys that were distributed, 300 employees responded. The following statements were provided, and responses were measured using a Likert-type scale:
1 = strongly disagree 2 = disagree 3= neutral 4 = agree 5 = strongly agree
The primary goal of the employee engagement survey was to evaluate the current awareness of the organizational culture at Company X. The chart represents the responses from 300 employees on their awareness and feelings toward Company X's culture.
Statement
|
Average Rating
|
Organizational Culture: I am aware of the organizational culture as it aligns with my personal values and goals.
|
3
|
Figure 1
40% of employees rated the organizational culture statement as a 1. 5% of employees rated the organizational culture statement as a 2. 10% of employees rated the organizational culture statement as a 3. 5% of employees rated the organizational culture statement as a 4. 40% of employees rated the organizational culture statement as a 5.
The engagement survey also prompted employees to respond to the following statements about Company X.
Statement
|
Average Rating
|
Work-Life Balance: Expectations for work-life balance are appropriate and well-communicated within the organization.
|
3.2
|
Job Security: My position is secure and necessary for the organization to be successful.
|
4.6
|
Professional Development: There are sufficient professional development and training opportunities offered to me.
|
4.8
|
Employee Benefits: I am satisfied with the benefits package offered including salary, time off, insurance, and so on.
|
2.2
|
Expectations: My role and responsibilities in the organization are made clear to me by my manager or supervisor.
|
4.4
|
Mission Statement: I am aware of the organization's mission statement as it aligns with my personal values.
|
4.3
|
Vision Statement: I am aware of the organization's vision statement as it aligns with my personal goals.
|
1.9
|
Communication: I feel comfortable approaching management when facing an issue at work and feel that it will be addressed in a
timely manner.
|
4.9
|
Appreciation: I feel appreciated by my manager and coworkers.
|
4.2
|
Growth Opportunities: There is opportunity for advancement within the organization.
|
4.5
|
Productivity Report
In Company X's annual productivity report, the following data were gathered to analyze trends in organizational effectiveness and performance. A unit represents one product that is manufactured by Company X.
• Earnings per Unit = 9% above target
•aborLCost per Unit = 2% below target
• Profit per Employee = 6.4% below target
• Overtime Hours per Employee = 4.2 hours per week per employee
• Absenteeism Rate = 2.9 days per month per employee
Attachment:- Cultural Assessment Data.rar
Attachment:- Cultural Organzation Summary.rar