Analyze the service quality of telecommunication industry

Reference no: EM131045193 , Length: word count:10000

Research Topic

• Identify and analyze the service quality of telecommunication industry in Qatar companies
• Case study of ABC & XYZ companies in Qatar.

ABC Vodafone Qatar
XYZ Ooredoo Qatar

Problem Research

• Do the service quality strategies of Ooredoo has a direct impact on the performance of XYZ

Research Objective

• To identify the service quality aspects of telecommunication industry
• To analyze the service quality of ABC & XYZ
• To identify the gabs of service quality of ABC & XYZ
• To analyze the impact of ABC on the performance of XYZ

Research Questions

• What is the main service quality aspect of telecommunication industry?
• How the service quality of ABC & XYZ
• What are the main service quality gabs of ABC & XYZ
• What are the main impact of ABC & XYZ
• What are the main critical technique to enhance the service quality of XYZ

Research Design

I. Introduction

II. Introduction to the industry

III. Introduction to the company

IV. Problem statement

V. Significant for the result

VI. Research objective

Research Objective

VII. Research questions

VIII. What is the main service quality aspect of telecommunication industry?

IX. How the service quality of ABC & XYZ

X. What are the main service quality gabs of ABC & XYZ

XI. What are the main impact of ABC & XYZ

XII. What are the main critical technique to enhance the service quality of XYZ

Literature review

I. Definition

II. Main aspect of the research

III. Critical evaluation

Methodology

I. Introduction to the Methodology

II. Conception frame work (independent Variables)

III. Approach to the data collection

IV. Approach to the data analysis

V. Target population

VI. Sample frame

VII. Sample size

VIII. Sample technique

IX. Data analysis tools

Conclusion 100 words

• Harvard reference
• Table of contents.

This is a very important assignment, PLAGIARISM will be treated as a very serious Academic Misconduct so please take care for this issu.

Please find the attached assignment and do the needful.

Also find the attached sample assignment provided by university as sample.

Please check attached Generic Grading Sheet is very important to expert when preparing the assessment.

10,000 words.

Attachment:- Assignment.rar

Reference no: EM131045193

Questions Cloud

Is tyler supervisor allowed to search through desk drawers : Kimberlyand Greg purchased a Starbucks in 2014, they currently have 50 employees. During the employees' annual performance evaluations, they notice that their employees are lacking in certain areas. What can Kimberlyand Greg do to identify their..

Calculate all four terms of the dupont identity : Calculate all four terms of the DuPont Identity and present the results but do not analyze the results. If you were the appropriate financial manager of one of the firms that you analyzed, what would be your observations and recommendations?

Number of drinking per day follows a normal distribution : 1. Among coffee drinkers, men drink a mean of 2.5 cups per day with a standard deviation of 0.5 cups. Assume the number of drinking per day follows a normal distribution. a. What is the probability that a man drinks less than 3.5 cups per day?

Differences between males and females on a particular test : A researcher wants to test the differences between males and females on a particular test. What method should be used? Why?

Analyze the service quality of telecommunication industry : Research Topic- Identify and analyze the service quality of telecommunication industry in Qatar companies and Case study of ABC & XYZ companies in Qatar

Describe an efficient procedure for doing this : We wish to establish which one of these additional variables will reduce the residual-sum-of squares the most when included with those in X1. Describe an efficient procedure for doing this.

Order processing costs-there is increase in working capital : Your firm is contemplating the purchase of a new $850,000 computer-based order entry system. The system will be depreciated straight-line to zero over its five year life. It will be worth $180,000 at the end of that time. You will save $310,000 befor..

Probability of one finding a four-leaf clover : One in 10,000 clovers have four leaves instead of three. Therefore, how many clovers (minimum number) must be inspected such that the probability of one finding a four-leaf clover is .5 or more?

Direct common control and management : W. J. Howey Company and Howey-in-the-Hills Service, Inc., were Florida corporations under direct common control and management. Howey Company owned large tracts of citrus acreage in Florida. The service company cultivated, harvested, and marketed ..

User Account

All Pages