Analyze the methods of measuring guest services

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Discussion

-Analyze the methods of measuring guest services and make a recommendation for surveys. Please be as creative as you like.

-Recall a time you stayed at a hotel and were very dissatisfied (if you have never had such an experience, use a story from a friend or one found on the Internet).

Determine how your dissatisfaction should have been addressed by the hotel (even if you never actually told anyone about it).

Reference no: EM132157306

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