Reference no: EM132461683 , Length: word count:1600

Part #1

Find a current event, within the last year, that involved a crisis or scandal. Give a brief synopsis of the company and the issue, and the company's communication approach to the crisis. Do you feel the company's communication approach was effective? Why or why not? What would you have done the same and what would you have done differently?

Part #2

"Resource Management" Please respond to the following:

Select a goods-producing organization and a service-providing organization of your choice. Suggest ways each organization can make aggregate planning decisions using the variables described in Exhibit 13.3 in the textbook.

Compare and contrast the operational and managerial impacts of the aggregate planning decisions in terms of customer satisfaction.

Part #3
"Evaluate an Experience" Please respond to the following:

• Analyze the importance of production planning and scheduling within an organization. Evaluate a bad experience you have had with an appointment from the perspectives of the customer (you) and the organization with regard to inefficient planning and scheduling.

• Analyze the experience you provided from a process perspective. Suggest ways the schedules could have been designed to be more efficient and effective.

Assignment

Research two (2) manufacturing or two (2) service companies that manage inventory and complete this assignment.

Write a five to seven (5-7) page paper in which you:

Question 1. Determine the types of inventories these companies currently manage and describe their essential inventory characteristics.

Question 2. Analyze how each of their goods and service design concepts are integrated.

Question 3. Evaluate the role their inventory plays in the company's performance, operational efficiency, and customer satisfaction.

Question 4. Compare and contrast the four (4) different types of layouts found with each company; explain the importance of the layouts to the company's manufacturing or service operations.

Question 5. Determine at least two (2) metrics to evaluate supply chain performance of the companies; suggest improvements to the design and operations of their supply chains based on those metrics.

Question 6. Suggest ways to improve the inventory management for each of the companies without affecting operations and the customer benefit package. Provide a rationale to support the suggestion.

Question 7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.