Reference no: EM133826898

Homework: Management- Process Improvement

Prior to beginning work on this homework, review Chapters 8 and 9 of your course text. For this homework, select a company familiar to you, preferably one where you have been employed, and consider a process within that company that needs improvement. This could be a business process, a manufacturing process, a distribution process, or a service process that you have observed or been involved with during your career.

Avoid naming the actual company or any person. Your experience and analysis of the situations are important, not the names.

In your paper,

1. Describe the company and how the selected process fits into the company's overall framework.

2. Create a step-by-step description of the current process, incorporating a process flow chart.

3. Analyze the current process for inefficiencies.

4. Develop a process improvement recommendation, including a detailed plan that incorporates business process engineering theory and benchmark the reengineered process to a close business competitor.

5. Design the process to be more efficient, using appropriate tools and methods learned throughout the course, including capacity utilization improvements and quality control models.

6. Explain possible challenges in implementing the process changes.

7. Assess the expected benefits of the improved process and the potential benefits.