Analyze the case from course perspectives learned so far

Reference no: EM133515165

Assignment

Length: 6 pages.

Case Analysis:

In June 2016 Joe Kwo, Fintech Chief Information Officer (CIO) and Executive Vice President (EVP), needed to choose a cloud services provider for a new service, which would deliver analytical data to Fintech's customers - alcohol wholesalers and retailers. In January, Kwo had discussed with fellow executives the idea of developing this cloud-based service. His colleagues encouraged him to move forward, and now it was time to select a provider for the company's first move into the cloud.

Fintech, a Tampa-based privately owned company, processed electronic payments and reported relevant data to U.S. wholesale distributors and retailers of alcoholic beverages. Its website (Exhibit 1) characterized the company as a pioneer in electronic payments; CEO Scott Riley proclaimed:

Cheers to everyone that navigated this company into the revolutionary alcohol solution it's become and to all who continue to carry the torch.

As EVP, Kwo saw the cloud as an opportunity to continue to exert technology leadership by offering a service that would make it easier for Fintech customers to derive valuable insights from their data. In turn, this would strengthen Fintech's relationship with its customers. As CIO, Kwo also saw challenges. He had previously considered other proposals to migrate systems to the cloud, but felt that the risks at the time outweighed potential benefits. In summer 2016 Kwo was still not ready to commit Fintech's entire set of transaction-processing systems to the cloud, but he did want to move carefully into the cloud with a controlled test of a new service.

Kwo and his team had narrowed the feasible options to three providers: Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure. Once a provider was chosen, Kwo would also need to consider how to launch, run and manage the new service in a way that would strengthen Fintech's relationships with its customers and minimize cloud computing risks.

Task

A. Define the problem/challenge in this case.

B. Analyze the case from course perspectives learned so far, such as trendspotting, technology strategy, Porter's Five Forces Model.

C. Explore applications of SWOT (Strengths, Weaknesses, Opportunities, and Threats) and OGTM (Objectives, Goals, Tactics, and Measures) in your analysis

D. Provide recommendations that apply to the issues presented in the case. Assume that you are in the role of a management consultant hired to provide actionable recommendations.

E. Your recommendation should also include developing strategies for the efficient and cost-effective management of information systems and address the critical elements from the case:

1. Identify a technology's strategic implication.

2. Consider and develop viable technology strategies (including alternatives)

3. Include a plan to effectively manage the organization's IT resources that demonstrates an understanding of IT resources at the strategic, tactical, and operational levels.

4. Leadership of Fintech recognizes that the cloud offers both opportunities and risk.

I. How would a move to the cloud make it easier and/or more profitable for Fintech to provide large volumes of selected data to its clients?

II. What technical challenges does Fintech face in offering the new service?

III. What business challenges does Fintech face in offering the new service?

Reference no: EM133515165

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