Reference no: EM131420372
ASSIGNMENT 1 -
Write a 700- to 1,050-word paper describing your experience in utilizing a public service. Address the following:
- Discuss use of a public sector service that required a financial transaction or payment. Describe your experience and elaborate on the efficiency of the service.
- Describe whether social networking services were employed by the public agency. Were stakeholders active in providing comments and/or blogs about the quality of service? Did the agency reach out to you via social networking for feedback or comments?
- Based on your experience what are some recommendations for improving either the financial, customer service, and/or social networking components of the service?
This is an individual assignment.
Remember, the discussion must be about a public sector entity, such as the DMV.
Be sure to include no less than 4 unique academic references.
Format your paper consistent with APA guidelines.
ASSIGNMENT 2 -
Write a 1,050- to 1,400-word report to the city of Kelsey. Convince the city officials that their city has unmet IT needs and how your firm can satisfy these needs.
Analyze the benefits and risks of information technology.
Explain how security concerns and limited resources dictate the selection of various types of networks.
Describe how your service may increase efficiency.
Be sure to include no less than 4 academic references.
Format your letter consistent with APA guidelines.
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