Analyze the benchmarking process of an organization

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Question 1 Critically analyze the benchmarking process of an organization of your choice and explain the shortcomings and benefits that this organization has observed through this process. In your discussion include the reasoning behind why you believe that they had undertaken the benchmarking process and whether or not the initiative was a success.

Question 2 "The ISO 9000 family addresses various aspects of quality management and contains some of ISO's best-known standards." Adapted from Oakland and Turner, 2020 Review the above statement and discuss, in detail, whether you believe this statement to be true or not? Substantiate your answer by compiling a discussion of the above standards using real-world applications.

Reference no: EM133182797

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