Analyze effective business letters and memorandums

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Reference no: EM133771737

Communication Management

Learning Outcome 1: Perform all communication abilities, including thinking, writing, speaking, listening, and assessing the technology.
Learning Outcome 2: Analyze effective business letters, memorandums, and case studies.

Think of an important email or other electronic communication which you have sent, and the other person misunderstood your emotions and/or intent. On that experience, answer the following questions.

Q1) How did the other person respond?

Q2) Did you think the response was fair?

Q3) Why did this person misunderstand?

Q4) Did the lack of richness of the communication channel have an impact?

Q5) How could you have written or approached your message differently to avoid misunderstandings?

Reference no: EM133771737

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