Analyze attitudes and approaches to conflict

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Question: Choose a specific culture/COUNTRY (USA ) and analyze attitudes and approaches to conflict and conflict resolution. Offer recommendations for a management team entering negotiations based on a business scenario - include suggestions for mitigating conflict.

Case Scenario:

You work for Canadian tour operator Oceans Away Tours. You have been asked to be part of a team travelling to USA to negotiate a contract to bring approximately 10 21-day tours to the country with a local partner International Travel. Your telephone conversations with International Travel to date have led you to believe there will be some conflict at the negotiation table. They are insisting the minimum number they will agree to is 20 21-day tours a year, but this is beyond your company's sales capacity at this time. This is an important opportunity for your company.

 

Reference no: EM133386761

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