Analysis of critical and creative thinking opportunities

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Reference no: EM133038449

Scenario:

Margaret Bell, a client of Bounce Fitness, has made the following complaint about her experience at your fitness centre:

'I feel that the class was too intensive for an advanced class. Given my experience in other centres around capital cities in Australia, this class pushed participants too hard, and could cause damage and loss of confidence. I would like my money back'.

Give at least five (5) tips on collecting effective feedback for analysis of critical and creative thinking opportunities.

What additional support could you provide work teams and individuals in their roles to help them improve thinking practices?

Make two (2) recommendations for improving future learning arrangements for staff, considering relevant legislation and organisational policies.

Reference no: EM133038449

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