Reference no: EM132281628

Instructions

Record your critical observations, thoughts and reflections on the experience of working with your host employer and in the hospitality industry in general. In addition to your critical self-reflection, analyse the organisation by applying a framework (such as the Mintzberg model (1983)).

Task and Presentation

Report 3 should be based on the following structure (or similar):
• Cover/Title Page
• Executive Summary - concise summary of main findings
• Table of Contents
• Introduction - Background to the Report and how you're going to address the assessment task (methodology) i.e. what you did and how you did it. A literature review can also be another useful section following the Introduction. This should relate to themes relevant to the assessment task (such as organisational frameworks).
• Body: make a connection between your observations and experience and the skills and knowledge gained in previous study in the MIHM.
o Part 1) Reflective Practice - Key work related activities undertaken since last report. For example:
– People consulted in relation to your placement (internal and external), reflection on your placement, goals and activities, reflection on any relevant operational and/or management activities, interpersonal or communication activities etc.
– Critical analysis of the above, any challenges faced and how they've been addressed.
– Future plans of activity.
o Part 2) Focus of Report: Report 3 looks at the organisation itself using a framework.
– Use a framework (such as the Mintzberg model (1983)) to describe the organisation and the functions of the different sections. Describe and critically analyse the effectiveness of the structure and the tensions and interactions between the sectors. Aim to compare theory with practice.

• Conclusion - summary of the most significant information/results/findings. You should not include any new material in this section. Sometimes you could indicate some areas where your research has limits or barriers or where further research would be useful.

• Recommendations - this includes suggestions for what needs to be done as a result of your findings. Recommendations are usually listed in order of priority.

• References - Harvard style in alphabetical order.

• Appendices - information that is not essential to explain your findings, but that supports your analysis (especially repetitive or lengthy information), validates your conclusions or pursues a related point.

Organisational Frameworks

Read what Mintzberg (1983) (or use a similar model) has to say about organisational structure, and comment on it/analyse in your report (see Course Information).