Analyse the food preferences of customer groups

Assignment Help Other Subject
Reference no: EM132765752

SITHKOP002 Plan and Cost Basic Menus Assignment - Australian College of Trade, ACOT, Australia

Purpose of these assessments - The purpose of these assessments is for you to demonstrate your skills and knowledge required to: plan and cost basic menus for dishes or food product ranges for any type of cuisine or food service style. It requires the ability to identify customer preferences, plan menus to meet customer and business needs, cost menus and evaluate their success. Menus can be for ongoing food service, for an event or function, or for a food product range such as patisserie products.

Assessment 1 - Knowledge questions

Objective: To provide you with an opportunity to demonstrate the skills and knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

1. organisation-specific information:

sources of information on current customer profile and food preferences

service style and cuisine

costs of supply for ingredients

2. methods and formulas for calculating portion yields and costs from raw ingredients:

butcher's test

standard measures

standard yield tests

3. hospitality and catering industry desired profit margins, mark-up procedures and rates

4. different types and styles of menus for dishes or food production ranges for different types of food outlets

5. range of food preferences relating to:

contemporary eating habits

cultural and ethnic influences

popular menu items

quick service foods

seasonal dishes

variety of food products

6. differing characteristics of customer groups:

age range

buying power

gender

income level

social and cultural background

7. influence of seasonal products and commodities on menu content

8. naming conventions and culinary terms for a variety of cuisines

9. formats for and inclusion of menus presented to customers

10. methods of assessing the popularity of menu items:

customer surveys

popularity index

sales data.

Please answer questions 1-17 in as much detail as possible, considering your organizational requirements for each one.

Q1. Name 6 factors you would consider when identifying a target customer profile for a food business?

Q2. What is the method and formula used to calculate portion yields?

Q3. Complete the following butchers test (see attached file)

Q4. a) What is the yield percentage for the following?

Item Tested Turned potatoes

Original weight 5.000kg

Usable trimmings 1.000kg

Waste trimmings 0.500kg

Total trimmings 0.500kg

Prepared weight 3.500kg

b) What is the yield percentage for the following?

Item Tested Broccoli

Original weight 2.000kg

Usable trimmings 0.000kg

Waste trimmings 0.700kg

Total trimmings 0.700kg

Prepared weight 1.300kg

Q5. What are the desired profit margins in the catering industry?

Q6. List 8 different types of menus that can be used for different food outlets.

Q7. List 5 different food preferences that customers may have.

Q8. List 5 differing characteristics of customer groups.

Q9. What are seasonal products?

Q10. List 5 different types of cuisine.

Q11. What 3 methods are used to assess the popularity of menu items.

Q12. Why is it important to use descriptive writing in menus?

Q13. Why is it important to offer a balanced variety of dishes in relation to the food business' production needs?

Q14. List 3 ways to include a balanced variety of dishes into the menu.

Q15. Name 4 reasons to adjust and improve menus on a regular basis?

Q16. List at least 3 ways to write an effective menu.

Q17. Explain why restaurants want to develop dishes and use ingredients that provide high yield. Please provide an example of a "high yield" ingredient.

Assessment 2: Performance Tasks

Objective: To provide you with an opportunity to demonstrate the required skills and performance elements and criteria for this unit.

A signed observation checklist by your assessor will need to be included in this activity as proof of completion.

This activity will enable you to demonstrate the following performance evidence:

Identify and evaluate the food preferences of customer groups with differing characteristics and use to inform menu planning

Develop and cost each of the following menu types based on above information:

à la carte

buffet

cyclical

degustation

ethnic

set

table d'hôte

seasonal

Evaluate success of the above menus by obtaining at least two of the following types of feedback:

customer satisfaction discussions with: customers

employees during the course of each business day

customer surveys

improvements suggested by: customers, managers, peers, staff, supervisors and suppliers

regular staff meetings that involve menu discussions

seeking staff suggestions for menu items

Develop the above menus within commercial time constraints, demonstrating:

use of balanced variety of dishes and ingredients

methods for determining costs of supply for ingredients

methods and formulas for calculating portion yields and costs from raw ingredients

methods for responding to feedback and adjusting menus

methods for achieving desired profit margins, mark-up procedures and rates

use of different types and styles of menus for dishes or food production ranges.

Please answer the tasks below in as much detail as possible and attach all completed evidence to this workbook.

Tasks 1- Identify customer preferences

Identify current customer profile.

Analyse the food preferences of customer groups with differing characteristics and use to inform menu planning.

Task 2- Plan and write menus

Develop a menu for each menu type from the following list, itemise components of the dishes and use food preferences created in the skills activity to inform menu planning:

À la carte (Minimum of 3 Entrée, 3 Mains and 3 Desserts)

Buffet (Minimum of 1 soup, 1 salad, 2 Entrée, 2 Mains and 2 Desserts)

Cyclical (7 days Monday to Sunday with Breakfast, Lunch, and dinner)

Degustation (Minimum of 5 courses not including drinks)

Ethnic (Minimum of 3 Entrée, 3 Mains and 3 Desserts)

Set (can be alternate drop of each course)

Table d'hôte (Minimum of 3 Entrée, 3 Mains and 3 Desserts)

Seasonal (Minimum of 3 Entrée, 3 Mains and 3 Desserts)

Set yourself commercial time constraints and produce each menu during that time.

For each menu, use descriptive writing words that appeal to the identified customer base and appropriate to the business service style

Use a balanced variety of dishes and ingredients for the style of service and cuisine.

Generate a range of ideas, discuss with relevant personnel prior to implementation.

Task 3- Cost menus

Set prices for the menus, considering the desired profit margins and mark-up procedures to make sure the business can make a profit from the dishes.

Use the correct methods to work out the costs of supply for the ingredients and the portion yields.

Task 4- Evaluate menu success

Evaluate the success of each menu by obtaining feedback through customer satisfaction survey and Staff suggestions

Adjust menu based on feedback and profitability.

Attachment:- Plan and Cost Basic Menus Assignment Files.rar

Reference no: EM132765752

Questions Cloud

Describe the pathway of substances : Athletes now undergo random urine testing for drugs. From your knowledge of excretion, describe the pathway of substances such as drugs
What is the amount and character of the distribution : John is the sole shareholder of J, Inc. (a C-corporation). At the end of 2020 (before the distribution to John), J, Inc. had a $(100,000) deficit in current.
Find the division of a net loss for the current year : Determine the division of a $18,000 net loss for the current year, assuming remaining income or losses are shared equally by the two partners.
Discuss the importance of meaning to auditors : Social and environmental matters are increasingly impacting entities. Discuss the importance of meaning to auditors, the importance of relevance to auditors.
Analyse the food preferences of customer groups : Analyse the food preferences of customer groups with differing characteristics and use to inform menu planning and What are the desired profit margins
Explain why are multiple sets of standards in canada : Argued that all Canadian companies should follow the same set of accounting principles. Explain why there are multiple sets of standards in Canada
Explain how the following three organ systems : Explain how the following three organ systems contribute to allowing a muscle cell to carry out its roles. Undoubtedly there will be some overlap between the sy
Provide the journal entry for the revaluation of land : On December 31, provide the journal entry for the revaluation of land. Craig Roberts purchased one-half of Ennis Leighton's interest in the Vale
What are principles of positive communication : What are three techniques that can be used throughout the service experience to anticipate and determine customer preferences, needs and expectations

Reviews

Write a Review

Other Subject Questions & Answers

  Cross-cultural opportunities and conflicts in canada

Short Paper on Cross-cultural Opportunities and Conflicts in Canada.

  Sociology theory questions

Sociology are very fundamental in nature. Role strain and role constraint speak about the duties and responsibilities of the roles of people in society or in a group. A short theory about Darwin and Moths is also answered.

  A book review on unfaithful angels

This review will help the reader understand the social work profession through different concepts giving the glimpse of why the social work profession might have drifted away from its original purpose of serving the poor.

  Disorder paper: schizophrenia

Schizophrenia does not really have just one single cause. It is a possibility that this disorder could be inherited but not all doctors are sure.

  Individual assignment: two models handout and rubric

Individual Assignment : Two Models Handout and Rubric,    This paper will allow you to understand and evaluate two vastly different organizational models and to effectively communicate their differences.

  Developing strategic intent for toyota

The following report includes the description about the organization, its strategies, industry analysis in which it operates and its position in the industry.

  Gasoline powered passenger vehicles

In this study, we examine how gasoline price volatility and income of the consumers impacts consumer's demand for gasoline.

  An aspect of poverty in canada

Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.

  Ngn customer satisfaction qos indicator for 3g services

The paper aims to highlight the global trends in countries and regions where 3G has already been introduced and propose an implementation plan to the telecom operators of developing countries.

  Prepare a power point presentation

Prepare the power point presentation for the case: Santa Fe Independent School District

  Information literacy is important in this environment

Information literacy is critically important in this contemporary environment

  Associative property of multiplication

Write a definition for associative property of multiplication.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd