Analyse, review and evaluate the input

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Analyse, review and evaluate the input of both internal and external customers and come up with four areas of improvement to ensure customer satisfaction and turn the complaints into opportunities. Save this into an Excel file. Finally, meet with the customer who filled in the survey and had a customer complaint about their product service. During this meeting, you need to demonstrate understanding and offer reasonable compensation, in line with organisation policies and procedures.

Reference no: EM133257426

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