Reference no: EM132600085

WORKSHEET

SECTION 1: DEVELOP BUSINESS PLAN

1) Why should you review and evaluate the business's pre-existing strategic, business and operationalplans? Give two reasons.

2) Analyse and interpret this mission statement. How does it affect the objectives of a business plan? Give three examples.

3) List three internal stakeholders you might consult with when developing a business plan.

4) List three external stakeholders you might consult with when developing a business plan.

5) List five topics you could research and analyse when initially reviewing the market.

6) When researching pricing structures for a product or service, what are three options you couldconsider using?

7) What are three questions you should pose when considering legal requirements for a new activity?

8) Briefly describe who you could consult with when developing performance measures and why theycould help.

9) What are key performance indicators and what are they used for?

10) Briefly explain what benchmarking is and how it helps a business.

11) List four techniques you can use to measure performance.

12) What are four questions you should be researching when identifying financial, human and physicalrequirements.

13) List three factors that influence the format of a written business plan?

14) Based on the type of information which should be included in a business plan, write a table ofcontents for a business plan.

SECTION 2: MONITOR PERFORMANCE

1) What information contained in a business plan should be communicated to employees? Give fourexamples.

2) What are three things you can do to ensure all relevant parties understand performance requirementsand timeframes?

3) How can you ensure skilled labour is available when required?

4) Why should performance measurement systems be tested prior to implementation?

5) What information about performance measurement outcomes should be reported to individuals and teams?

6) Provide one example of an indicator that your system or products are underperforming.

SECTION 3: RESPOND TO PERFORMANCE DATA

1) List the steps you can follow to analyse performance reports against planned objectives.

2) What factors should you consider when analysing performance reports?

3) What are four questions you should be asking when reviewing performance indicators?

4) Susie is part of the production team. Over the last two months her output per hour has consistently been the lowest of everyone in the team. Both individual and team targets are not being met as aresult. Briefly describe the steps you would follow to provide appropriate coaching or training for Susie toincrease her output to the required levels.

5) What are three benefits of reviewing systems and processes as part of a continuous improvement program?