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Facilitate change in health and social care or children and young people’s settingsUnit PurposeThe purpose of this unit is to assess the learner’s knowledge, understanding and skills to facilitate organisational change in health and social care or children and young people’s settings. Learning Outcome 1 Understand the principles of change management in health and social care or children and young people’s settings1.1 Analyse factors that drive change1.2 Describe underpinning theories of change management1.3 Describe approaches, tools and techniques that support the change process1.4 Explain the importance of effective change management for service provision2 Be able to facilitate a shared understanding of the need for change in health and social care or children and young people’s settings2.1 Promote the benefits of change2.2 Analyse challenges that may arise during the process of change2.3 Enable others to express views about proposed change2.4 Agree with others the changes that need to be made3 Be able to develop an approved change management plan in health and social care or children and young people’s settings3.1 Analyse the impact of a proposed change to the service provision3.2 Produce a change management plan that takes account of the identified impact3.3 Establish criteria against which the plan can be evaluated3.4 Secure any approvals required for the change management plan4 Be able to gain support for a proposed change in health and social care or children and young people’s settings4.1 Ensure own actions serve as a positive role model when introducing change4.2 Identify others who can promote the vision for change 4.3 Use strategies that address resistance to change4.4 Implement a communication strategy to support others to understand a proposed change5 Be able to implement approved change management plans in health and social care or children and young people’s settings5.1 Agree roles and responsibilities for implementing change management plan5.2 Support others to carry out their agreed roles in a change management plan5.3 Adapt a change management plan to address issues as they arise5.4 Establish strategies for ensuring that the quality of service for individuals is maintained during a period of change6 Be able to evaluate the change management process in health and social care or children and young people’s settings6.1 Agree systems to monitor the effectiveness of the change management plan6.2 Work with others to review the change management plan against identified criteria 6.3 Evaluate outcomes of the change for individuals.
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