An out of control condition on control chart

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Reference no: EM132152623

1. An “out of control” condition on a control chart is generally an indication of

a. The presence of a special cause b. The presence of only common cause variation c. Defective product d. Poor process mapping techniques

2. To determine whether not to take action on a process, and to determine the type of action to take (elimination of special causes or action to improve the overall process), the most appropriate tool set would likely be:

a. Statistical Process control

b. Pareto Charts

c. Affinity diagrams

d. Process flow diagrams

3. All of the following are reasons to utilize flowcharts and written work procedures EXCEPT:

a. Reduction of variation in a process

b. To improve the chances that a process will be consistently executed in the same way

c. To manage and document a brainstorming session

d. To provide product-specific work instructions

Reference no: EM132152623

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