Reference no: EM132300145
1. When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and ____.
a. synergy
b. utility
c. accountability
d. empathy
e. reciprocity
2. ____ is characterized by simple, easy-to-learn steps; low variety; and high repetition.
a. Task homogeneity
b. Task reengineering
c. Job specialization
d. Standardization
e. Job consistency
3. Planning is ultimately based upon ____.
a. the relationship between organizational line and staff personnel
b. the personality type of the individual engaged in planning
c. whether the mission statement is internally or externally oriented
d. how a planner deals with bounded rationality
e. choosing a goal and developing a method or strategy to achieve that goal
4. With ____ departmentalization, most employees report to two bosses.
a. geographic
b. product
c. customer
d. matrix
e. functional
5. ____ is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their jobs.
a. Skill variety
b. Task significance
c. Task identity
d. Autonomy
e. Skill feedback
6. An intrinsic reward is a reward associated with performing a task or activity for its own sake.
True
False
7. For punishment to work, the punishment must be strong enough to stop the undesired behavior, and must be administered objectively, impersonally, consistently and contingently, and quickly.
True
False
8. Functional departmentalization organizes work and workers into separate units responsible for particular business functions or areas of expertise
True or false
9. One of the simplest, most effective ways to motivate workers is to give them specific, challenging goals that they accept.
True
False
10. In general, extrinsic rewards are more important to workers than intrinsic rewards.
True
False