Alamos customer service department follows up on customer

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Alamo's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 2,940 of these calls were for the company's wholesale operation (the remainder were for the retail division), costs allocated to the retail division should amount to:

$0

$29

$85,260

$117,740

$203,000

Reference no: EM13481694

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