Aged care industry

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You are working in the aged care industry, XYZ aged care facility. Some of the residents told you that they were not happy with the services at the nursing home. When you asked the reason, they mentioned that the facility doesn't have services they want to have such as a hairdresser, someone who can fix their personal mobile phone and computer and taking them for playing poker machines. What should you and the company do to facilitate the client's wishes?

Reference no: EM133586981

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