Advice the manager on how to respond to the customer

Assignment Help Management Theories

Reference no: EM133537210

Case Scenario: A manager has just learned that as a result of delays in the supply chain, s/he will not be able to ship her product to the customer on time. The customer has just called asking for a status report because s/he is anxious for the product. This customer represents a very small piece of business to the manager.

1.Apply each ethical theory to the situation to advice the manager on how to respond to the customer.

2.Do the theories lead to different answers and why?

3.In your opinion, which one is right?

Reference no: EM133537210

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