Advantages of using balanced scorecard to measure

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Describe the advantages of using a balanced scorecard to measure and control organizational performance. Suppose that you created a balanced scorecard for Wal -Mart. What specific customer service measures would you include?

Reference no: EM131133744

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Advantages of using balanced scorecard to measure : Describe the advantages of using a balanced scorecard to measure and control organizational performance. Suppose that you created a balanced scorecard for Wal -Mart. What specific customer service measures would you include?

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