Advantages of being concerned with citizen satisfaction

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Reference no: EM132685223

Assignment: Police Evaluations and Studies

In Chapter 1 of Policing America: Challenges and Best Practices, you read that there were developments for the police during the late 1970s and early 1980s. Foot patrols became more popular, and many larger jurisdictions (such as Newark, New Jersey; Boston, Massachusetts; and Flint, Michigan) even began to require this form of patrol. In Newark, an evaluation led to the conclusions that officers on foot patrol were easily seen by residents, produced a significant increase in the level of satisfaction with police service, led to a significant reduction of perceived crime problems, and resulted in a significant increase in the perceived level of neighborhood safety.

Newark, New Jersey is not the only location in the United States where an evaluation was completed to measure citizen satisfaction with the police. Visit the National Archive of Criminal Justice Data (Links to an external site.). In the search box, click on the Related Literature radial and type "citizen satisfaction" or "evaluations" in the search field. Information related to other studies involving citizen satisfaction with the police will populate. Choose two additional studies/evaluations which have been conducted in the United States as a means to measure the citizen satisfaction with the police from the list.).

For your discussion, analyze the results of the two studies you selected from the search result. How can this information be used to further the effectiveness of policing in today's world? What are the advantages and disadvantages of being concerned with citizen satisfaction?

Reference no: EM132685223

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