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Advantages and disadvantages of approach

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In this course, you learned about teams and how they reach decisions. Southwest Airlines is an airline company based in Texas that offers direct routes to all major US destinations. Being in the people business meant a rigorous approach to hiring new employees. In 2001, Southwest reviewed 194,821 resumes and hired 6,406 new employees. The company's hiring process was somewhat unique: a team of peers screened candidates and conducted interviews; pilots hired pilots, and gate agents hired gate agents. What are the advantages and disadvantages of this approach?

Reference no: EM133102137

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