Addressing what to do about unhappy customer

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Addressing what to do about an unhappy customer while maintaining profit margins appears to be a vexing problem. Which of the following potential responses by Alex seems to best address the current situation? *You will receive points regardless of the answer you choose, however you may see that some options are better than others.* Please select one of following two options: Clarify team goals, build efficacy, and recognize conflicts Tell the team you are frustrated at the lack of progress

Reference no: EM133735872

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