Reference no: EM133685096 , Length: 300 Words

Information Systems Capstone

Assessment - Final Report and In-Class Presentation

Learning Outcome 1: Analyse relevant industry challenges to support the development of IS solutions for addressing specific organisational problems.

Learning Outcome 2: Produce the appropriate documentation to provide evidence of project progress with project stakeholders.

Learning Outcome 3: Integrate professional and SMART skills to complete individual and team tasks in collaboration with team members to develop a robust solution that meets stakeholder needs.

Learning Outcome 4: Demonstrate professional skills to complete individual and team tasks

Assessment Task
In this assessment, you will finalise your report and recommendations to your client/organisation. You will incorporate all feedback provided by your lecturer throughout the trimester, including additional research or content to be completed. The final report must be structured as per the guidelines detailed in these assessment instructions. Note, you are producing an industry-level final report, not resubmitting your previous assessments.

Context
This trimester, you will actively contribute to a project team to deliver a business solution for a client. The assessment format is modelled on industry practice, and the subject is designed to leverage your knowledge of information systems management and industry techniques to help you transition to industry. All teams will complete one project, focused on the client's/organisation's brief.

Instructions
This final report for your client/organisation will bring together the work you have completed throughout the trimester. It is essential that all feedback provided by your lecturer throughout the trimester is incorporated into this report. Note, there are additional requirements and sections.

The following structure should be used:

A title page. State the subject code and subject name, assignment title, organisation's/client's name,
students' names, students' numbers and lecturer's name.
A table of contents. This is mandatory for this assessment. You can create the table of contents using MS Word's auto-generator.

Introduction: This must include background information on the case study and client/organisation that has been provided to you. It should also state the purpose of the report and what you plan to deliver to your client/organisation (drawing on your Assessment 1, Project Plan). (150 words).
Purpose: Identify the purpose of the report for your client. What are you presenting to them and why? (75 words).
Background: Provide an overview of the client's/organisation's case that you have been provided. Outline the work undertaken to date, the steps in the process and the final outcome that you are presenting today. (125 words).
Scope: Clearly identify your project scope in relation to each of the following, the project:
goals and objectives;
exclusions;
constraints;
assumptions; and
deliverables (importantly, ensure you include what will not be delivered). (200 words).
Stakeholders: Provide an updated overview of all key stakeholders who have been considered in the report to date, including their roles, level of impact and level of interest. In addition, provide a clear outline of the stakeholders that should be managed by the client/organisation should they choose to adopt your recommendations. (150 words).
Empathise:
Customer personas. Provide a minimum of two customer personas that are to be used as
the basis for determining the other elements of the ‘empathise' stage. (200 words).
Empathy maps. Complete an empathy map for each customer persona you have developed. This should include how/what the customer persona hears, thinks, says and sees in relation to the client/organisation. In addition, it should state their ‘pains' and gains'. (200 words).

Research. Conduct research into the customer personas you have developed and what their
‘needs' are in relation to the client's/organisation's product or service. (200 words).
Stakeholder requirements. Clearly define the stakeholder requirements using the MoSCoW. (250 words).
Define:
Complete a customer journey map using the following framework: Awareness, Consideration, Conversion, Loyalty and Advocacy. (200 words).
Problem statement: A clear problem statement is imperative in meeting any
client's/organisation's needs and agreeing on the path forward in a project. Clearly articulate the problem statement that you will be solving in Milestone 2-Client Report, Section B. (100 words).

Ideate and Prototype. Using the problem statement you defined, develop a prototype solution that meets the needs of the customers you identified. Include:
An overview of the UX/UI elements to be considered in prototype development. (150 words).
The accessibility requirements. (100 words).
The cyber-security requirements/considerations. (100 words).
Wireframes or interface designs for how the prototype will work (and how the customers will interact with it). (400 words or equivalent diagrams/mock-ups).

*Test. Provide an overview and analysis of how well your prototype solution meets the stakeholder requirements you identified. Identify any potential gaps and opportunities for future improvements. (300 words).

Implement. Provide your final recommendations to the client. Ensure that you:
Clearly articulate how this solution addresses the problem statement you defined. (150 words).
Provide a high-level communications plan recommending how the client/organisation could deliver this product/solution to the identified customers. (150 words).

Recommendations. Provide a final summary on the overall experience of the project, potential future steps and additional opportunities identified. (300 words).
Appendices. You must include a copy of the project status reports and meeting minutes that you completed as a group from weeks 2-10.

Format of the report
The report should use 11-point Arial or Calibri font, be 1.5-line spaced for ease of reading and display page numbers at the bottom of each page. If diagrams or tables are used, attention should be given to pagination to avoid the loss of meaning and continuity by unnecessarily splitting information over two pages. Any diagrams must be appropriately captioned.

Referencing
It is expected that you reference any lecture notes used and any additional sources in the relevant subject area based on your readings and further research. It is essential that you use appropriate APA style for citing and referencing research.

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