Address the role of human resources in conflict management

Reference no: EM133105680

HSA 320 Healthcare Human Resource Management - Strayer University

Learning outcome: Develop a training program to address the role of human resources in conflict management and resolution within health care settings.

Training Program on Conflict Resolution

Overview

Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.

Instructions
Prepare a 10-12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:

1. Develop a professional slide presentation with speaker notes.
Include a cover slide and a slide with references.

2. Examine HR's role in conflict management and resolution.

3. Identify the process that managers and employees should follow to contact HR for cases involving conflict.

4. Evaluate three strategies that HR will use to resolve issues involving conflict.

5. Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.

When complete, your training program should include:

10-12 slides, excluding the cover slide and references.

Reference no: EM133105680

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