Address identified performance problems

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SITXHRM001 Coach others in job skills - Sheldon School of Hospitality

Assessment 2 - Observations

The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

• provide effective on-the job coaching to four different colleagues
• address identified performance problems or difficulties experienced by colleagues in each of the above coaching sessions and rectify or refer as appropriate
• evaluate colleagues' performance and provide constructive feedback as part of above coaching sessions
• demonstrate the following during each of the above coaching activities:
o clear communication and demonstration of the organisational tasks required of the colleague
o completion of training within commercial time constraints
o application of the key principles of training.

1. You will be observed coaching colleagues in tasks over 4 instances as identified in Assessment 1.
2. Each session is limited to 15 minutes or as detailed in your sessions plans you have established in assessment 1.
3. The marking criteria below provide a guideline of what will be observed during your coaching sessions.

Attachment:- Assessment -Observations.rar

Reference no: EM132816509

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