Reference no: EM132793655

Task 1

Assessment Instructions

This is an individual assessment. You will demonstrate knowledge and skills required to communicate organisational mission and goals. Using the workplace scenario information provided, you will address expectations of an organisation to investigate incidents in accordance with legal and organisational requirements. You will also address expectations to communicate organisational mission and goals to internal stakeholders by preparing a report to managers.

Procedure
1. Review the simulated business documentation (Max Lionel Realty), including policies and procedures provided by your assessor.
2. Review the information in Scenario 1 and fill out an incident report in connection with the WHS incident. Complete a risk assessment based on the information provided by the HR Manager in the scenario. Update the organisational risk register (Appendix 1).
3. Review the information in Scenario 2 and prepare a report on the managers' WHS responsibilities. Ensure you:
a. explain the organisation's mission, values and strategic directions
b. explain the link between the organisation's objectives, standards, relevant legislation and the responsibilities of managers and agents for a safe workplace
c. state expectations of managers in a way designed to build commitment and support by managers; use persuasive language and deploy an appropriate leadership style
4. Submit documentation as per specifications above.
To be deemed competent you will need to successfully demonstrate the following:
You must submit
• incident report
• risk analysis
• updated risk register
• a report on the managers' WHS responsibilities

Task 2

Assessment Instructions
This is an individual assessment. You will demonstrate knowledge and skills required to influence, build and support teams. Using the workplace scenario information provided, you will plan the implementation and resourcing of an organisational change strategy, consult with various stakeholders, and implement a key part of the change strategy. At all stages, you will build support for the implementation. Also, you will lead and support a team of managers to implement a change strategy.

Procedure
1. Review the simulated business documentation (Max Lionel Realty), including policies and procedures provided by your assessor.
2. Review the information in scenario 1.
3. Develop action plan for implementation of the change strategy.
4. Develop a budget for the strategy.
5. Develop a communication plan for the change strategy.
6. During the CEO (your assessor) meeting, you will discuss planning as below.

CEO - Max Lionel
Very concerned about cost of change strategy. Would like to reduce cost by 20% if possible.
Has several questions, for the Operations General Manager (candidate):
? What activities will be undertaken to achieve objectives according to your plans?
? How have you resourced the change strategy? How much will it cost?
? How do your plans meet organisational, legal requirements, etc.?
? How will your communication plan account for the needs of all internal and external groups, including the community at large?
? How will your use of technology achieve objectives?
? How do your plans align to organisational risk management plans?
? What consultation will you undertake with managers (key part of implementation)? How will you ensure their support and incorporate their input into your implementation plans?

Prepare presentation notes to:
a. employ appropriate leadership style
b. discuss plans and budget and gain support
c. explain how plans meet organisational, legal requirements, etc.
d. explain how communication plan accounts for needs of internal and external groups. Explain what approaches will be taken to ensure the organisation is reflected positively in the media.
e. discuss modes of communication (e.g. presentations, flyers, posters, training notes, etc.) in implementation plans
f. explain how plans align to organisational risk management plans; for example, explain how the change strategy mitigates certain risks outlined in the risk register
g. discuss the approach to be taken in upcoming consultation with managers (key part of implementation).
7. Revise plans/budget based on consultation with CEO. Keep drafts of plans to provide evidence of consultation and continuous improvement.
8. Form a group of four people. Consult with managers (your group members to play the roles of managers) to implement part of change management strategy (inform managers of change processes, gain support, seek feedback and suggestions for improvement).
Prepare consultation note. Ensure you:
a. employ an appropriate leadership style
b. model and encourage ethical behaviour.
9. Revise plans/budget based on consultation with managers. Keep drafts of plans to provide evidence of consultation and continuous improvement.
10. Review the information in scenario 2.
11. Develop agenda for workshop and arrange time to meet with managers to workshop implementation of agent training. Arrange for the assessor to observe workshop.
12. Lead team workshop with managers. Ensure you:
a. set and complete objectives for workshop; determine how to ensure effective training of agents
b. assign roles for each manager
c. model ethical behaviour and encourage ethical behaviour in team
d. use an appropriate leadership style to achieve objectives
e. discuss organisational requirements such as legislation
f. provide support for team as team generates ideas for how to produce effective training
g. model innovative methods to generate ideas for training agents and achieving training objectives; for example, brainstorming, fishbone diagrams, 8Ps, flowcharting
h. discuss, suggest, demonstrate and encourage innovative approaches
i. provide constructive criticism, advice
j. discuss leadership styles to be employed by managers in training
k. discuss budget for training
l. take notes from workshop to evidence participation.
13. Submit documentation as per specifications above.

To be deemed competent you will need to successfully demonstrate the following:
You must:
• meet with CEO (your assessor) to approve change strategy
• Consult with managers (your group members to play the roles of managers) to implement part of change management strategy
• meet with managers to workshop training of agents
• submit:
? action plan for implementation
? budget
? communication plan
? drafts of evolving planning documents
? presentation notes, PowerPoint slides, etc.
? agenda
? team roles and responsibilities document
? team budget
? workshop notes
• Presentation slides

Task 3
Assessment Instructions
This is an individual assessment. You will demonstrate knowledge and skills required to demonstrate personal and professional competence. In this assessment task, you will set out personal and professional goals in a professional development (PD) plan. Then you will obtain third-party verification of participation in networking or professional development to achieve goals set out in your PD plan. Finally, you will submit a reflection on your personal development.

Procedure
1. Reflect on your leadership skills in the context of the work you completed in Assessment Tasks 1 and 2. This will be a self-assessment exercise, so questions you should ask yourself include the following.
a. What did I do well?
b. What areas need improvement?
c. Did I engage all stakeholders?
d. Did I display ethical conduct? If so, how/how not?
e. How was my leadership style appropriate for the tasks?
2. Once you have established areas for improvement, determine how this will occur by developing a professional development plan (Appendix 1). Questions to ask yourself will include the following.
a. What are my objectives?
b. What are the priorities for achieving these?
c. What activities do I need to undertake to achieve my objectives?
d. What resources do I need?
e. What are my timelines?
3. Identify three professional development activities in your PD plan (for example, training, networking or professional development) designed to achieve goals and overcome weaknesses set out in your PD plan.
4. Complete a written reflection report detailing:
a. answers to reflection questions in step 1 above
b. how you will continue to develop your skills and knowledge through professional development and networking.
5. Submit documentation as per specifications above.
To be deemed competent you will need to successfully demonstrate the following:
You must
• plan professional activities in PD plan
• submit:
? professional development plan
? a written reflection report.

Attachment:- Provide leadership across the organisation Tasks.rar