Address emotional and spiritual needs of patients

Assignment Help Operation Management

Reference no: EM13810317

Manchester Medical Center, a 300 bed acute care medical center has received the results from the annual Press Ganey Patient Satisfaction Survey. Manchester Medical Center ranked in the 75th percentile for the category "meeting emotional and spiritual needs." The CEO of your organization has been researching spirituality and spiritual care and the positive impact these factors can have on patient satisfaction and quality of care. The CEO has asked you to implement a strategy/plan to better address patients' emotional and spiritual needs. How will you go about developing this strategy/plan? Will you do it alone or form a committee? You must be very specific about the steps and strategies to be taken to increase the medical centers rank for the next year. You may want to visit the Press Ganey and Joint Commission Accreditation of Healthcare Organizations to gain knowledge about the role of healthcare organizations meeting emotional and spiritual needs of patients.

Your strategy will be graded on the following:

1. What does literature (journal articles, websites) say about spirituality and spiritual care, the history and use of it, does it work or not and what are other institutions implementing to address emotional and spiritual needs of patients?

2. Specific goals and objectives for your strategy/plan.

3. The design of your plan with particular emphasis given to specific steps and strategies.

4. What results do you expect to see among staff and patients after the implementation of your plan? Your paper should be 8-10 pages in APA format with no less than 10 references. You need to use peer-reviewed articles.

Reference no: EM13810317

Questions Cloud

What is the balance of the accumulated depreciation account : The balance in the accumulated depreciation account of Golf Corporation as on April 1st 2011 was Rs 2,00,000 when the original cost of assets was Rs 10,00,000. The company charges 10% depreciation on a straight-line basis. One such asset costing Rs 5..

Difference is between law and ethics : Give your opinions on what you think the difference is between law and ethics. Do not research this. this is your opinion

Difference between lean maintenance and lean production : How does lean maintenance differ from the traditional approach under which a maintenance department has the responsibility for all maintenance functions? Which level on the maintenance performance hierarchy would you expect to find a lean maintenance..

About blink book review : Blink Book Review

Address emotional and spiritual needs of patients : What does literature (journal articles, websites) say about spirituality and spiritual care, the history and use of it, does it work or not and what are other institutions implementing to address emotional and spiritual needs of patients?

What is the present value of the annuity : A 10-year annuity pays $2,150 per month, and payments are made at the end of each month. If the interest rate is 12 percent compounded monthly for the first five years, and 8 percent compounded monthly thereafter, what is the present value of the ann..

Mortgage to finance the purchase of a large tract of land : You have just arranged for a $1,580,000 mortgage to finance the purchase of a large tract of land. The mortgage has an APR of 5.8 percent, and it calls for monthly payments over the next 20 years. However, the loan has an eight-year balloon payment, ..

Analysis of an interview with someone : This assignment involves a written analysis of an interview with someone from a cultural group different from your own about their experience working for an organization.

What is the break-even rate of depreciation in try : Initial investment. The initial investment of USD 750,000 is used to purchase capital equipment. This equipment will be depreciated straight line to zero. At the end of five years, the remaining equipment will be sold for Turkish lira (TRY) 250,000. ..

User Account

All Pages