Adapt customer services-products and service delivery

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Reference no: EM132165544

How can an organisation make decisions to overcome problems and to adapt customer services, products and/or service delivery? Provide an example of a problem that has been solved in this way. Do you think the problem-solving process used by the organisation is sound? Why/ why not? How could the problem-solving process be improved? How can an organisation manage records, reports and recommendations within the organisation’s systems and processes? How is this information used? How could the information be used to greater effect?

Reference no: EM132165544

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