Action research approach to organizational change states

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1. TID1: Apple, Orange Bread

TID2: Apple, Bread, Milk

TID3; Bread, Butter, Orange

TID4: Butter, Bread, Milk

TID5: Milk, Bread, Orange

Based on the table shown above, the support and confidence of rule Apples-> Orange is: A. 100%,50% B. 50%,50% C. 100%, 100% D. None of the above.

2. The action research approach to organizational change states:

a. that change interventions should be well established rather than experimental.

b. that change is a combination of luck and past experience.

c. that the change process should focus on the positive by ignoring the problems.

d. that change is most effective when controlled and decided exclusively by top management.

e. The action research approach states none of these.

3. In organizational change, employee involvement should be used:

a. when other strategies are ineffective and the company needs to change quickly.

b. when employees need to break old routines and learn new role patterns.

c. every time the organization needs to change.

d. when employees will clearly lose something of value and the company must change quickly.

e. when the company needs more employee commitment to the change and has sufficient time.

4.  "What business are we in?" is answered by a

A. functional-level strategy. B. corporate-level strategy. C. business unit-level strategy. D. department-level strategy.

5. Which of the following types of organizations have a fluid structure?

A. Mutual-benefit organizations B. Non-profit organizations C. Porous organizations D. For-profit organizations

6. A company's marginal revenue is $10, its marginal cost is $10, and its price is $10. This company is operating in a/an _______ market structure.

A. oligopoly B. monopolistic competition C. perfect competition D. monopoly

7. A company's marginal revenue is $15, its marginal cost is $15, and its price is $20. This company is operating in a/an _______ market structure.

A. monopoly B. oligopoly C. perfect competition D. monopolistic competition

8. Which of the following is an advantage of decentralized decision making?

A. Optimization of resources

B. Knowledge in policies and procedures

C. Autonomy

D. Optimization of power

9. Which of the following is an example of a high-level business policy?

A. Complying with pollution control laws

B. Requiring a signed contract prior to start of a new project

C. Requiring a signed contract prior to acquisition of assets

D. Requiring sales receipts for returns

10. Mary's normal goal is to reduce process time by 10%. She wants to push herself to reduce the process time by 20%. This is an example of a/an _______ goal.

A. stretch

B. strategic

C. operational

D. tactical

Reference no: EM132269575

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