Reference no: EM133674641

Question: You are the Operations Manager at the Country Tavern Group and the company has just purchased a new venue which is not currently open for business. There are some minor renovations which the CEO is managing, costing a total of $600,000. It is expected to take six weeks to complete these renovations and the CEO has requested that you provide the draft Operational Plan within one month, which will then be reviewed and approved by the Board.

The CEO has requested that you draft an Operational Plan and include the budgets for the first six months of operations in your plan.

The new venue is City Tavern and it consists of:

• two main bar areas,
• a bistro with full commercial kitchen facilities
• a beer garden with outdoor stage facilities.

Located in inner city Melbourne, the City tavern was purchased freehold at auction for $5.2M. The tavern had previously seen a number of leases operate the venue and trading figures have been steadily declining over the past three years. Prior to that the Hotel had an excellent reputation as a food and entertainment venue and it is well located. The Board believes that the tavern, once renovated and with a savvy manager in place, can attract strong market share and they are considering applying for an extended license to operate as both a day time and late license tavern. The tavern currently has no gaming or gambling licenses and the Board does not wish to pursue these avenues of potential income.

You are required to provide:

• an overview of the new business
• an action plan which outlines at least four key processes which your team will need to complete to prepare the operational plan
• a list of the resources which will be needed to be acquired to operate the venue(both human and physical). Minimum of five resources need to be included, 
• and a list of the key components to be included in the proposed operational plan.