Acknowledging the challenges faced by baristas

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Improving Employee Experience

1. Reimagining Store Designs: Katie Young, Senior Vice President of Global Growth and Development, recognizes the necessity for extensive renovations in many U.S. locations. The aim is to design new cafes that align with current consumer demand and offer a more efficient and pleasant working environment.

2. Addressing Turnover Challenges: Starbucks is cognizant of the increased turnover among baristas, with one in four leaving their jobs within 90 days. By enhancing working conditions and simplifying tasks, Starbucks intends to retain employees and improve their overall experience.

3. Revamping Operations: Acknowledging the challenges faced by baristas, Starbucks is dedicated to overhauling its operations. The objective is to establish an environment where employees spend less time on physically demanding tasks, leading to heightened job satisfaction.

Reference no: EM133621189

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